Mario Octavianus IHSAN*, Ulysses Tsz Fung LAM, Aik Meng LAU, and Reuben Manjit Singh
Department of Biochemistry, Yong Loo Lin School of Medicine (YLLSOM), National University of Singapore (NUS)
Sub-Theme
Building Professional Relationships
Keywords
Mental health, Psychological First Aid, psychological distress
Category
Poster Presentation
Background Information
Approximately one in four Singapore youths aged between 18 to 29, including university students, have reported experiencing poor mental health (Ministry of Health, 2024). Similarly, the 2024 Student and Life Wellness Survey conducted by National University of Singapore, Office of Student Affairs (NUS OSA) found that 32% of students are at risk of anxiety and depressive moods (NUS OSA, 2025). Despite the high prevalence of mental health risks within the NUS student population, teaching and administrative staff members may not be adequately prepared to manage psychological emergencies. Psychological First Aid (PFA) is widely recognised as an effective early intervention approach for providing psychosocial support during psychological crises (Brymer et al., 2006). This study aims to evaluate the effectiveness of PFA training in enhancing mental health-related knowledge and preparedness among university staff members for psychological emergencies.
Methodology
In March 2025, a total of 11 Executive and Administrative (E&A) and teaching support staff members from the NUS Department of Biochemistry participated in this study. As part of their roles and responsibilities, these staff members regularly interacted with students through teaching, invigilation, and administrative duties. Participants first completed an identified, 10-minute pre- training survey assessing their mental health-related knowledge and preparedness for psychological emergencies. They then attended a 6.5-hour PFA training conducted by the Singapore Red Cross, which included group activities, case studies, and role plays. Upon completion of the training, participants completed a post-training survey. Responses to Likert-scale questions were analysed using paired t-test.
Results
To investigate the outcomes of the PFA, the pre and post survey results were analyzed. Participants reported a significant improvement in their knowledge of mental health-related topics following PFA training (Figure 1). These topics include mental health (p-value = 0.0061), psychological crisis (p-value = 0.0006), psychological stress (p-value = 0.0004), self-care (p-value = 0.0041), social support (p-value = 0.0014), and PFA (p-value = 0.0004).
** denotes p-value < 0.01, *** denotes p-value < 0.001.
.
Similarly, participants reported a significant improvement in their preparedness for psychological emergencies (Figure 2). The assessed parameters include identifying individuals with psychological distress (p-value = 0.0033), providing PFA (p-value = 0.0002), and practicing self- care strategies (p-value = 0.0014).
** denotes p-value < 0.01, *** denotes p-value < 0.001.
.
At the end of this study, five participants (45%) expressed interest in attending the advanced PFA training offered by the Singapore Red Cross, which covers techniques for addressing more complex emotional responses. Additionally, all participants supported the integration of PFA training into departmental staff onboarding processes. This has led to greater discourse within the Department of Biochemistry to integrate PFA training for all departmental staff and to enrol participants who previously expressed interest in advanced PFA training.
Conclusion
In conclusion, PFA training is an effective strategy for improving university staff members’ knowledge of mental health topics and their preparation for psychological emergencies. Integrating PFA training into departmental staff onboarding processes may better equip staff members with the skills required to manage the mental health risks prevalent among university students. Nevertheless, further research, ideally with a larger number of participants, is needed to evaluate the impact of PFA training on outcomes during actual psychological crises.
We thank Associate Professor Yeong Foong May for her insightful comments on earlier drafts of this manuscript
References
Brymer, M., Layne, C., Jacobs, A., Pynoos, R., Ruzek, J., Steinberg, A., Vernberg, E., & Watson, P. (2006). Psychological first aid field operations guide: 2nd edition. National Child Traumatic Stress Network. https://www.nctsn.org/resources/psychological-first-aid-pfa-field-operations-guide-2nd-edition
Ministry of Health (MOH). (2024). National Population Health Survey 2023 (Household Interview). Disease Policy and Strategy Division, and Health Analyticstics Division, Ministry of Health Policy, Research & Surveillance Group, Health Promotion Board, Singapore. https://isomer-user-content.by.gov.sg/3/d93ac4ca-205c-4afc-85de-cb8eccf02923/nphs-2023-report.pdf
National University of Singapore, Office of Student Affairs (NUS OSA). (2025). Insights on mental health, connection, and resilience on campus. National University of Singapore, Office of Student Affairs (NUS OSA). https://osa.nus.edu.sg/wp-content/uploads/2025/03/nus- osa-student-wellbeing-pulse-2024-digital-single-page-updated-1-4.pdf