Amy CHOONG Mei Fun1, and XU Weiting2
Department of Biological Sciences, Faculty of Science (FoS)
Sub-Theme
Building Learning Relationships
Keywords
Class Telegram group, peer sharing, peer learning, collaboration
Category
Poster Presentation
GES1021/GESS1016 “Natural Heritage of Singapore” is a course that explores Singapore’s rich biodiversity, conservation efforts, and the threats posed by urbanisation. The GES code applies to students admitted before 2021, while the GESS code applies to students admitted after 2021. This course is open to students from all faculties and of all academic years. It is also a requirement for the Minor in Botany.
Students in the course may not know each other initially, but some may already be familiar with peers from previous Life Science courses taken under the Minor. Students are required to form groups of four or five members to visit a chosen habitat, conduct fieldwork, photograph biodiversity, and collect litter from their designated habitat.
To foster increased interaction between staff and students, promote peer learning, and enhance teamwork (Conde et al., 2021), a Telegram channel has been established for each cohort of GES1021/GESS1016 (Yinka & Queendarline, 2018). Telegram was chosen over WhatsApp for several reasons: it addresses privacy concerns by allowing students and staff to communicate without revealing personal mobile numbers, it allows for uncompressed photo sharing and large file uploads; it supports polls; and it offers a variety of fun, expressive stickers.
The Telegram chat has been active for three years and will continue in future semesters. Data from the past three years indicate that the chat has facilitated student communication, helping them connect with group mates for projects. Students have also shared photos of plants and animals for fun or to seek identification help. Additionally, students support each other by answering questions posed by their peers. Exchange students use the chat to find meeting points on campus for field trips. The chat also serves as a helpful tool, in addition to Canvas, for staff to share reminders, such as seating arrangements for exams in large lecture halls like Lecture Theatre 27. The high level of engagement is evident from the frequent use of emojis and the diversity of interactions.
One issue that arose was when a student’s account was hijacked, and inappropriate videos were broadcast to the chat. As the chat administrator, I promptly removed the student from the group and contacted them directly. Once the account was secured, the student rejoined the chat using the lecture notes’ QR code.
Teaching staff continue to use the chat to share internship and job opportunities. None of the local students has left the chat over the years. Occasionally, students send direct messages to staff, and vice versa. The chat serves as an excellent platform for checking up on students’ wellbeing, and students tend to be more responsive and engage in more personal conversations than they would via email. Compared to course forums, the Telegram chat allows ongoing communication and interaction, even after the course has ended.
References
Conde, M. A., Rodriguez-Sedano, F. J., Fernández, C., Gutiérez-Fernández, A., Fernández-Robles, L., & Limas, M. C. (2021). A learning analytics tool for the analysis of students’ telegram messages in the context of teamwork virtual activities. TEEM’20: Eighth International Conference on Technological Ecosystems for Enhancing Multiculturality, 719 – 724. https://doi.org/10.1145/3434780.3436601
Yinka, A. R., & Queendarline, N. N. (2018). Telegram as a social media tool for teaching and learning in tertiary institutions. International Journal of Multidisciplinary Research and Development, 5(7), 95-98. https://www.allsubjectjournal.com/assets/archives/2018/vol5issue7/5-7-26-137.pdf